TMC software for the corporate clients your desk books for

Corporate travel is part of the Portal, and it stays off until you switch it on under Manage → Corporate travel. Once it is on, your own people — the desk and your house agents — book for a corporate client. The client’s travellers do not log in to book, and neither a partner agency’s agents nor your public website can book on a corporate’s behalf. A TMC’s service is the desk; the software makes the desk follow each client’s rules.

The Portal sells what you contract: hotels, transfers, tours and packages, each with its own pricing engine. It does not book flights, and it is not an expense-management tool. It handles the part of a corporate trip you supply, with the controls a client’s finance team expects.

A corporate client is a company record with its own travel profile. Nothing is assumed: a company you have not set up books exactly like any other booking.

You write each client’s policy from what it agreed with you, up to thirty rules a client. With no rules, nothing is outside policy. A rule covers one kind of product or all of them, and is judged on the engine’s real quote, not on a rounded average:

Say a client’s policy sets a ceiling of 150 per room and night, its approval rule is outside policy, and its approver has 24 hours. Your desk books a three-night stay at 180 a night. The checkout’s corporate client card shows the breach before the button is pressed. The booking is placed as a hold: the room is taken, nothing is charged and no voucher goes out. The approver gets an email with their own link, which opens on a phone, expires with the deadline and stops working the moment anyone answers.

Approved, it becomes an ordinary sale and the booker is told. Declined, the room goes back and the booker hears why. Unanswered, it lapses like any hold, after one reminder to the approver. The deadline never runs past the product’s cut-off; a booking too close to wait is refused unless your desk records an approval the approver already gave by phone or email, naming them. A cart of several bookings waits as one approval, and the breach is frozen on the booking, so a policy changed later never rewrites what a trip was judged against.

A confirmed booking made by your desk can be put on the company’s client account at the amount you charge it, such as the fare plus your fee. The account follows the same rules as an agency’s: prepaid or a credit limit, days to pay, on hold when you say so, and a statement of account. A booking is billed once, and a later cancellation credits the account back, keeping any late fee your policy sets.

The corporate report shows what each client booked, by cost centre and project, for a period counted by booking date or by travel date: bookings sold and their value in each currency, never added across currencies, how many were outside policy, and what is waiting or was declined. The CSV export has one row per booking, ready for the client’s finance team.

Of the ten portal templates, Corporate is made for TMCs and corporate travel desks, and the Plain sign-in layout gives your people one centred column with no imagery. Approval requests and answers go out through your account’s own mail, in the reader’s language.