Topic
Loading contracted inventory, onboarding agents and keeping a travel portal healthy.
Running a portal
Letting travel agents register on your B2B portal is a vetting decision, not a sign-up button. Self-registration or invitation, what to ask for, how to approve, prepaid or credit at the start, roles inside the agency and how to suspend.
The iTravel team 7 min read
Running a portal
Every sold booking owes its supplier a cost, by a date your contract sets. How to fix both at the sale, work a payables desk by due date, handle cancellations and changes, reconfirm before arrival, and match the supplier's invoice, with a worked example.
The iTravel team 9 min read
Running a portal
Running a trade portal and a consumer website on two systems means two allotments, two price lists and the same room sold twice. How one engine serves both, what each buyer sees, and how to price your website without undercutting your own agents.
The iTravel team 9 min read
Running a portal
The week you load your contracts into a new system is the week you find out what they actually say. The real shape of each of the three verticals, the traps in each, and the order that makes the loading week short instead of long.
The iTravel team 7 min read
Running a portal
You send forty agents a login and three of them use it. That is the most common way a portal project fails, and it fails quietly. A thirty-day sequence that does not — including the week-two decision that actually decides it.
The iTravel team 5 min read
Field notes
Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.
