Topic
Field notes for destination management companies and tour operators selling through an agent network.
DMC playbook
A fixed departure is a promise with a date on it: so many seats, a day the rooms go back, a minimum you decide on. How to put departures and group blocks in front of agents so the seat count, the release and the money all hold, with a 30-seat example.
The iTravel team 9 min read
DMC playbook
A package agents can book is a programme with its own price, its own departures and one set of terms, not a basket of separately priced parts. What to fix and what to leave open, how the price works, what happens when a hotel in it fills, and when a multi-item cart is the better tool.
The iTravel team 9 min read
DMC playbook
Most DMCs already sell to sub-agents — in WhatsApp, over email, and on the phone at ten at night. This is what moving that network online actually involves, in the order it usually happens, and what changes when it works.
The iTravel team 6 min read
DMC playbook
Every vendor in this category demos well, and the differences that cost you money in year two are on none of the feature lists. Ten questions that separate a platform you keep from one you migrate off — and what a good answer sounds like.
The iTravel team 5 min read
DMC playbook
Every travel business that gets past a certain size has this conversation. How to tell which case you are in without spending a year finding out — including the checklist that separates a platform you keep from one you migrate off.
The iTravel team 5 min read
Field notes
Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.
