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A wrapped gift with a red ribbon beside an open envelope and a blank card Attractions & venues

Gift cards for attractions: balances, part-spending and expiry

A gift card is money a visitor will spend months from now, in parts, online and at the desk. How to sell them, keep every balance as a ledger, take part of a card at checkout, choose an expiry within the law where you sell, and handle refunds, with one card followed from sale to empty.

The iTravel team 8 min read

A row of closed box-office windows under a carved Tickets sign Attractions & venues

Box office cash-up procedure: float, shifts, refunds and the count

A cash-up only proves something if every coin in the drawer belongs to one person's shift. The float, shifts per cashier, cash against card, refunds from the drawer, the count and its difference, who signs off, and a worked example.

The iTravel team 8 min read

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