Topic
Attractions & venues
A gift card is money a visitor will spend months from now, in parts, online and at the desk. How to sell them, keep every balance as a ledger, take part of a card at checkout, choose an expiry within the law where you sell, and handle refunds, with one card followed from sale to empty.
The iTravel team 8 min read
Attractions & venues
A combo sells two or more venues for one price, yet each gate must check its own part and each venue must see its own money. How combos hold places all or nothing, move and cancel as one, and keep each part's share, and when a pass with inclusions is the better tool.
The iTravel team 7 min read
Attractions & venues
A membership scheme lives or dies on rules the gate can check: who the card covers, how often they come, the guests they bring, the days it is not valid. How to design the plan, run the card's life, admit members on a busy day and renew them, with a family pass worked through.
The iTravel team 8 min read
Attractions & venues
A weather closure policy is written before the storm: who decides, what closes, how every ticket holder hears, and whether they get a new date, a refund or credit. What the software must do on the day, and a storm afternoon worked through.
The iTravel team 8 min read
Attractions & venues
Renting kayaks, bikes or paddleboards by the hour is a capacity problem disguised as a price list. How to model items and lengths, why every slot a hire covers must be held, deposits and late fees at the desk, and the board of what is out.
The iTravel team 8 min read
Attractions & venues
A waiver is your terms, signed by each person before they take part and checked at the gate. Where to collect signatures, how minors and guardians work, what the gate refuses, and how long to keep a signature without breaking an erasure request.
The iTravel team 9 min read
Attractions & venues
Timed entry is two numbers, not one: how many people the building holds at once and how long a visit lasts. How to turn them into places per slot, what a slot holds while a guest pays, where members and groups fit, and a worked example.
The iTravel team 8 min read
Attractions & venues
A gate that asks a server about every ticket stops when the signal does. What a ticket code must carry to be checked offline, how refunds, re-entry and several gates behave while offline, and what happens when the phone reconnects.
The iTravel team 9 min read
Attractions & venues
A cash-up only proves something if every coin in the drawer belongs to one person's shift. The float, shifts per cashier, cash against card, refunds from the drawer, the count and its difference, who signs off, and a worked example.
The iTravel team 8 min read
Field notes
Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.
