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A guest handing a card across a hotel front desk beside a brass service bell Hotels & inventory

On request or instant confirmation: selling rooms you can't guarantee

Sell a room instantly when you can guarantee it. Sell it on request when you can't: the agent books, the room is held, nothing is charged, and you answer by a deadline. When on request beats closing a date, what the agent sees, and why your public website should take an enquiry instead.

The iTravel team 8 min read

A hotel reception desk under pendant lights, with three star ornaments on the counter Hotels & inventory

Allotment, release period and stop-sale: controlling rooms you sell

An allotment is the rooms a hotel holds for you, the release period is when the unsold ones go back, and a stop-sale closes a date whatever is left. How the three interact, a 10-room worked example, and which control to use when.

The iTravel team 8 min read

A hand marking dates on a paper wall calendar with a purple pen Hotels & inventory

Writing cancellation policies agents can't misread

A cancellation policy agents can't misread is a set of rules, not a paragraph: steps by days before arrival, what each step costs, whose clock the deadline runs on, and what a no-show costs. How to build one, freeze it on the booking and show it once.

The iTravel team 8 min read

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