Skip to content
iTravel
A team mapping a process on a whiteboard Quoting & CRM

The travel sales pipeline, stage by stage, with exit criteria

A pipeline helps only when every stage says what must be true to move on and every open deal has a dated next action. Stages from enquiry to confirmed with an exit criterion for each, what moves a deal, lost reasons that teach you something, and the monthly owner view, worked through one month.

The iTravel team 8 min read

A wrapped gift with a red ribbon beside an open envelope and a blank card Attractions & venues

Gift cards for attractions: balances, part-spending and expiry

A gift card is money a visitor will spend months from now, in parts, online and at the desk. How to sell them, keep every balance as a ledger, take part of a card at checkout, choose an expiry within the law where you sell, and handle refunds, with one card followed from sale to empty.

The iTravel team 8 min read

A harbour ferry passing a waterfront landmark Attractions & venues

Combo tickets for attractions: one price, every gate checks its own

A combo sells two or more venues for one price, yet each gate must check its own part and each venue must see its own money. How combos hold places all or nothing, move and cancel as one, and keep each part's share, and when a pass with inclusions is the better tool.

The iTravel team 7 min read

Field notes

One email when we publish something useful

Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.