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A woman smiling as she reads a message on her phone Quoting & CRM

Travel quotation follow-up, and what to say on day 2, 5 and 10

Follow-up starts before the quotation leaves, with a validity date, one recommended option and a link the client can accept on. Then a schedule set by what the client did. Knowing it was opened, versions, expiry, what to say on day 2, 5 and 10, and one quotation worked through ten days.

The iTravel team 8 min read

An agent smiling on a phone call at a desk with two screens Quoting & CRM

Travel agency lead management, from first message to first reply

Lead management in a travel agency is four habits applied the moment an enquiry lands. One record per person, one owner, a deadline for the first reply, and the trip written down as the client said it. Where enquiries arrive, how to match people and share leads, and a worked weekend.

The iTravel team 8 min read

A traveller on her phone beneath airport departure boards Travel marketing

WhatsApp status ideas for travel agents, and how often to post them

WhatsApp status reaches the clients already in your phone without sending anyone a message. Twenty status ideas for travel agents, the vertical format, how often to post, offers versus greetings, the opt-in rule for broadcasts, and a sample week.

The iTravel team 7 min read

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Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.