Quoting & CRM
Travel quotation follow-up, and what to say on day 2, 5 and 10
Follow-up starts before the quotation leaves, with a validity date, one recommended option and a link the client can accept on. Then a schedule set by what the client did. Knowing it was opened, versions, expiry, what to say on day 2, 5 and 10, and one quotation worked through ten days.
The iTravel team 8 min read