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iTravel

iTravel journal

Field notes for travel businesses

How DMCs, tour operators and agencies put their inventory, their agents and their money in one place — written by the people building it.

The Eiffel Tower above the Seine at dusk DMC playbook

Ten questions to ask a B2B travel portal vendor

Every vendor in this category demos well, and the differences that cost you money in year two are on none of the feature lists. Ten questions that separate a platform you keep from one you migrate off — and what a good answer sounds like.

The iTravel team 5 min read

Surf running up an empty beach at sunrise B2B travel

What is a B2B travel booking portal?

A B2B travel booking portal is the system a travel business uses to sell to other travel businesses. It differs from a consumer booking site in ways that are structural, not cosmetic — here is what those differences are and why each one exists.

The iTravel team 5 min read

Overwater villas curving across a turquoise lagoon Pricing & money

Which currency should your agent wallet be in?

It looks like a settings question and it is not. The currency your agent balances are held in decides what reconciliation looks like for as long as the business exists — and it is one of the few decisions that is genuinely hard to reverse.

The iTravel team 5 min read

A tropical resort pool below limestone karsts Running a portal

Loading contracted inventory: hotels, tours and transfers

The week you load your contracts into a new system is the week you find out what they actually say. The real shape of each of the three verticals, the traps in each, and the order that makes the loading week short instead of long.

The iTravel team 7 min read

An infinity pool beside a timber lodge Running a portal

Onboarding sub-agents: the first thirty days

You send forty agents a login and three of them use it. That is the most common way a portal project fails, and it fails quietly. A thirty-day sequence that does not — including the week-two decision that actually decides it.

The iTravel team 5 min read

A whitewashed lane above the Aegean Pricing & money

Net rates, markup and agent tiers

Pricing is where B2B travel businesses quietly lose money — not through bad contracts, but through arithmetic that lives in three places and disagrees with itself. The vocabulary, and the five rules that keep it honest.

The iTravel team 6 min read

The Dubai skyline at dusk Pricing & money

Agent credit without the spreadsheet

Every travel business selling through agents ends up extending credit, usually by accident. Why a balance in a spreadsheet fails, what an append-only ledger buys you, and the part almost every home-built system misses.

The iTravel team 5 min read

A lantern-lit street in Kyoto below a pagoda DMC playbook

White-label travel portal: build or buy?

Every travel business that gets past a certain size has this conversation. How to tell which case you are in without spending a year finding out — including the checklist that separates a platform you keep from one you migrate off.

The iTravel team 5 min read

Field notes

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Written for people running a travel business — net rates, sub-agent credit, contracted inventory, and what actually moves bookings. No sequences, no drip, unsubscribe in one click.